About Koala Call

🐨 It all started with a missed call…

One call. One missed opportunity. One customer lost — not because of poor service, but because no one picked up the phone in time. That’s when the idea for Koala Call was born: an AI assistant that never sleeps, speaks 32+ languages, and handles calls with kindness, precision, and speed.

We are LUMIND Inc., a global team based in the US, Argentina, Spain, and beyond — building technology that doesn’t just replace people, but empowers them.

🚀 What we do

Koala Call is your AI voice assistant, built to:

• Answer every call — 24/7
• Understand what your customers say
• Book appointments in your CRM or calendar
• Route to a human when needed
• Speak in 32+ languages
• Handle hundreds of calls simultaneously

We serve small businesses, clinics, service providers, booking-based companies, rental platforms, and local teams around the world.

💡 Why businesses choose us

• Not just SaaS — a flexible platform tailored to your process
• AI that adapts to your industry, region, and communication style
• We deliver a human experience at AI speed
• You always have real humans on our team to support you

🧩 A few more facts

• Operating in 🇺🇸 USA and 🇦🇷 Argentina, expanding across LATAM
• Available in English, Spanish, Portuguese, Russian, and Chinese
• Thousands of calls handled — and not a single customer lost to silence

Koala Call is not just a bot. It’s your voice — on autopilot. And we are the people behind it, committed to helping you connect better, every day.